Our Address
We’re Here for You – Online and Beyond
At YSEJTC.shop, we believe in transparency, trust, and open communication. While we operate primarily as a digital-first e-commerce platform, we maintain dedicated channels and a professional address to serve our customers, partners, and suppliers more efficiently.
Whether you’re reaching out with a product inquiry, a business opportunity, or a question about your order, we’re just a message—or a visit—away.
Official Business Address
Our business address is used for administrative purposes, returns (when eligible), and verified communication. If you need to send us something by mail, please contact our support team beforehand to ensure proper routing.
Returns & Product Inquiries
If you’re contacting us about a return, damaged item, or delivery issue, please make sure to:
- Include your order number
- Provide a brief description of the issue
- Attach relevant photos or documentation, if applicable
Once received, our support team will guide you through the next steps. Our return and refund policy is available here (link to your return policy page).
Global Reach, Local Accountability
YSEJTC.shop serves customers in multiple countries. While we operate primarily through our online platform, our network of suppliers, shipping partners, and customer service reps spans across regions to ensure fast deliveries and reliable support.
If you’re located outside our primary business region and need help, don’t worry — our team can assist you via email, and we support international shipping on most products.
Vendor or Partnership Visits (By Appointment Only)
If you’re a supplier, vendor, or potential partner and would like to meet with us in person, please schedule an appointment via email.
Due to our lean digital model and distributed team, in-person visits to our address are typically reserved for:
- Legal correspondence
- Business partnerships
- Vendor or logistics coordination
Please do not send packages without prior approval, as our return processing may be handled at a different location.